Shipping & Delivery Policy
Effective Date: December 29, 2025
Business Name: Genoptimize
Website: https://genoptimize.com
This Shipping & Delivery Policy outlines the process, shipping, and delivery of orders submitted through Genoptimize.
Order Processing Time
Orders are generally processed within 1–3 business days of payment confirmation. Weekends and public holidays are not included in the processing time. Processing may be delayed during periods of high demand, inventory inspections, or order verification procedures.
Methods of Shipping
Reputable third-party carriers are employed to transport orders. At the time of the transaction, the estimated delivery times and available shipping options are displayed. Shipping times are provided as estimates only and are not guaranteed.
Timelines for Delivery
The delivery time is contingent upon factors such as:
- Location of destination
- The shipping procedure that has been chosen
- Carrier operations
- Weather circumstances
- Delays in regulatory or logistical processes
Delivery dates are not guaranteed by Genoptimize.
Precision of Shipping Address
Customers are accountable for furnishing precise and comprehensive shipping information. Genoptimize is not liable for any delays, losses, or additional expenses that may arise as a result of inaccurate or incomplete addresses.
Tracking Data
Tracking information will be furnished upon its availability to enable customers to monitor the progression of their shipments.
Late Shipments
Delivery delays may arise as a result of factors beyond our control, such as:
- Disruptions in carrier operations
- Severe weather
- Customs examinations
- Challenges in the supply chain
- Weekends and holidays
Genoptimize is not responsible for any delays that may occur.
Packages Lost or Stolen
The recipient assumes responsibility for the shipment once it is marked as delivered by the carrier. For assistance with missing or stolen packages, customers should directly contact the shipping carrier.
Undeliverable Packages
In the event that a parcel is returned as a result of an incorrect address, failed delivery attempts, or refusal to accept delivery, you may be charged additional shipping fees for reshipment.
Shipping Restrictions
Certain products may be subject to shipping restrictions that are determined by the destination, regulations, or carrier policies.
Questions About Shipping
Any inquiries concerning shipping or delivery should be directed to:
Genoptimize
Website: https://genoptimize.com
Email: info@genoptimize.com
Address: 9169 W State St #810, Garden City, ID, 83714